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Type: Posts; User: CeCeLe

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  1. Replies
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    Dear Danieler, Yes, you will have to start the...

    Dear Danieler,

    Yes, you will have to start the map over again. But Customer Service will give you some energy packs to make up for the energy you used to get to that point in the map.

    CeCeLe
  2. Replies
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    1,054

    Dear Lisa, Sorry you are having trouble adding...

    Dear Lisa,

    Sorry you are having trouble adding neighbors. What browser are you using? Have you tried varying and using a different browser?

    Yes, you can actually buy through the game without...
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    Can you be more specific at what you mean by...

    Can you be more specific at what you mean by "cannot go past Ruth". Have you tried clearing your cache and flash cache?
  4. Thread: Level 117 help

    by CeCeLe
    Replies
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    1,684

    I found Level 117 took quite a few replays as...

    I found Level 117 took quite a few replays as well. In the end though I was able to complete it--so it seems it was just one of the trickier levels. :D
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    Yes, despite your title I will say that in Tour...

    Yes, despite your title I will say that in Tour of Galilee 1...there is no key. However, in Tour of Galilee 2 there is a silver key to be found in the treasure chest. Would that be the key you are...
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    Which Tour of Galilee map are you referring to,...

    Which Tour of Galilee map are you referring to, 1, 2, 3 or 4?
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    2,477

    Dear Stitchinsusan, I have reported this info...

    Dear Stitchinsusan,

    I have reported this info about the tear drops to our engineers and they are running tests. When you make a match of the tear drops (glitter) you are reporting that you did...
  8. Today's JoJ Release--including SECOND Crafting Cottage

    JOJ RELEASE TODAY (6/12/2015) ---

    1. Chapter 6 Legacy maps

    2. Batch recipes (find these at the bottom of the list in your workshops, kilns, and craft cottages)

    --10 Clay Recipe
    --4 Planks...
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    Dear RaeLee, Not at this time. There is a...

    Dear RaeLee,

    Not at this time. There is a player-produced wiki that includes many of the items. Here is a link to that section of the wiki: ...
  10. Thread: Chapter 3

    by CeCeLe
    Replies
    1
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    391

    When new maps do not unlock it is usually because...

    When new maps do not unlock it is usually because you need to do one (or both) of these things:

    1. Look around your hometown for a player with a "!" over their head. You need to talk to that...
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    Dear Cinolicosva< Does the counter on the map...

    Dear Cinolicosva<

    Does the counter on the map tell you "0" or "1" item left to collect?
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    Please submit a ticket to our Customer Service...

    Please submit a ticket to our Customer Service team. I believe they will have to reset the map for you if clearing cache did not work. To stop this from happening in the future, remember to let a...
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    Dear encore_87, You can open up the Land...

    Dear encore_87,

    You can open up the Land Expansion with the crafting cottage on it and build the cottage after you complete Chapter 4, map Miraculous Catch 4. For more information on the map...
  14. Replies
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    556

    That happens sometimes when you change between...

    That happens sometimes when you change between full screen and smaller screen while the game is loading. Have you tried clearing your cache and reloading your game?
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    New Chapter 5 Legacy Maps

    New Chapter 5 Legacy Maps are now OPEN FOR PLAY!

    http://i61.tinypic.com/245ehja.png
  16. Replies
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    390

    I am not sure which stone wall you are referring...

    I am not sure which stone wall you are referring to. Sometimes in a map there is a stone wall that must be taken down by 4 mallets that are collected on the map--but there is no such wall demolition...
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    New Chapter 4 Legacy Maps

    Chapter 4 Legacy Maps are now open for play!
    http://i62.tinypic.com/21ajpko.png
  18. Thread: Subscribe

    by CeCeLe
    Replies
    5
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    746

    Yes, all subscriptions were discontinued as of...

    Yes, all subscriptions were discontinued as of 30April.
  19. Thread: Stained Glass

    by CeCeLe
    Replies
    1
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    518

    Dear sallieluv, Glad to hear you are enjoying...

    Dear sallieluv,

    Glad to hear you are enjoying the game and have learned more of scripture as you passed through the levels. I agree with you, I am liking it and I have reached Level 97 as well. ...
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    We recommend using the Chrome browser for JoJ. ...

    We recommend using the Chrome browser for JoJ. Are you using that? Then check that it is the newest version and that java and adobe flash are up to date.
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    Check that your browser, java and flash player...

    Check that your browser, java and flash player are the most current version.

    GOOGLE CHROME

    Normally updates happen in the background when you close and reopen your browser. However, if you...
  22. Dear MsKrista, Welcome to Journey of Jesus! I...

    Dear MsKrista,

    Welcome to Journey of Jesus! I hope you will be blessed by the game while you are having fun!

    If you are unable to open a new map, usually it is because that you must do one of...
  23. Thread: Blessings

    by CeCeLe
    Replies
    1
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    479

    Blessings are used to make relics that come up in...

    Blessings are used to make relics that come up in the course of events. A good practice is to be continually making Faith and Blessings to gather an inventory, even when you are not needing them at...
  24. As suggested to you on the Lightside group page,...

    As suggested to you on the Lightside group page, please submit a trouble ticket to our Customer Service: https://forums.hexify.biz/showthread.php?10873-How-to-submit-a-ticket-to-Customer-Service
    ...
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    Previously, we have suggested uninstalling and...

    Previously, we have suggested uninstalling and reinstalling the game. With the new Facebook platform coding that was instituted on April 30 we no longer suggest this, as the result is uncertain. In...
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